They are likely leaving your recycling on purpose. Please make sure there are no plastic bags, air pillows, scrap metal, Styrofoam, trash, etc.

Please note recycling cannot be in plastic bags.

Sorry we missed your curbside collection. Thank you for reporting this online. The items will be collected by 4pm on the City’s next collection day.
Reminder: please use this online reporting system for missed collections. Report after 4pm on your collection day or before 9am the day after collection for the quickest service.

Thank you for responding. We've confirmed that it was our fault this time and we had some non recycling matter in the bin. That has been rectified.

Thank you for reporting this issue to us. We are pleased to report back to you that this issue is now resolved. Tell us how we're doing by completing a short survey at www.surveymonkey.com/r/CambServiceRequests